WARRANTY
Dawn to Dusk Warranty
All Dawn to Dusk products are guaranteed by Dawn to Dusk against defects in materials and workmanship for the set periods listed below. Should any issue arise that is covered under these warranty terms we are more than willing to repair or replace the product, at Dawn to Dusk’s discretion. Dawn to Dusk does reserve the right to replace defective products with like replacements that may have graphics, paint, or decals differing from the original part, if the original part is no longer available.
Warranty Periods
- Carbon Cages – 5 Years Limited
- Nylon Composite Cages – 3 Years Limited
- Bags – 5 Years Limited
- Bottles, Accessories, & Tools – 2 Years Limited
Warranty Limitations
- This warranty will not be valid for Dawn to Dusk products that have been damaged or failed as the result of misuse, abuse, improper installation or repair, user modification, crashing, poor maintenance or not using the product for the original stated or intended use of the product.
- Damage occurring during shipment of Dawn to Dusk products must be presented directly to the shipper and is not covered by this warranty.
- Damage or deterioration of the surface finish, aesthetics, or appearance of Dawn to Dusk products that are the result of normal use and wear are not covered by this warranty.
- This warranty excludes all consequential losses.
- The labor costs associated with the removal and/or re-installation of warrantied Dawn to Dusk products are the user’s responsibility and are not covered by this warranty.
- Shipping charges incurred as a result of returning a warranted Dawn To Dusk product back to Dawn To Dusk are the end-user’s responsibility and are not covered by this warranty.
Warranty Procedure
- For users within the United States and Canada, please use the Warranty Form, and someone will reach out to you by the next business day.
- For users outside of the United States and Canada, warrantied products will be replaced by your closest Dawn to Dusk distributor. If you don’t know who the distributor is you can find their contact information here.
If you have further questions about Dawn To Dusk warranties, please contact Customer Service.