Where do we ship?

Dawn To Dusk currently ships to all 50 States and APO/FPO/DPO addresses and select International countries. You may experience longer delivery times when shipping outside of the 48 contiguous states.

We do offer direct shipping to Canada & select international countries. Note: International shipping charges only cover transit to your country and not all shipping choices may be available for your country. You are also responsible for all customs, duties, taxes and brokerage fees that may be charged.

You may also check out our list of Online Retailers or INTERNATIONAL DISTRIBUTORS to find Dawn To Dusk near you. Don’t see your country? Contact Us to let us know where you’re interested in seeing Dawn To Dusk!

When will I get my order?
We have six options for shipping (depending on your order size), including FedEx and United States Postal Service (USPS) options. Every order is shipped via a trackable method.
In most instances:

1. USPS First Class (available for items meeting size and weight requirements, typically under 1lbs) (1-3 Business Days)
2. USPS Priority Mail (1-3 Business Days)
3. USPS Priority Mail Express (1-2 Business Day)
4. FedEx Ground (3-5 Business Days)
5. FedEx Express Saver (2-3 Business Days)
6. FedEx Standard Overnight (1 Business Day)

Orders placed by 12:00pm PST will ship by the next business day. Any orders placed Friday after 12:00pm PST will ship the following Monday.

Orders placed by expedited shipping methods (FedEx Standard Overnight or USPS Priority Mail Express) placed by 10:00am PST (Monday-Friday) will ship on the same day. USPS does not guarantee delivery times for Items shipped via USPS First Class or USPS Priority Mail. USPS Priority Mail Express offers a money-back guarantee delivery timeframe.

What about if I live in Puerto Rico?
If you live in Puerto Rico, you have five options for shipping, including FedEx and United States Postal Service (USPS) options. We ship from sunny California, so items can take up to a day longer than standard shipments:

1. USPS First Class (available for items meeting size and weight requirements) (1-4 Business Days)
2. USPS Priority Mail (3-4 Business Days)
3. USPS Priority Mail Express (1-2 Business Days)
4. FedEx International Economy (3 Business Days)
5. FedEx International Priority (1-2 Business Days)

How do I receive my tracking information?
You will receive your tracking information once your order ships. Please note: sometimes, shipping companies issue a tracking number before the item leaves our HQ. During this short timeframe, the tracking number may come up as ‘unavailable’. This just means the shipping company is currently on their way to pick it up for you and your order will be trackable soon.

Help! I have a race this weekend and desperately need my Dawn To Dusk item!
Our offices are open 8:00am – 4:30pm PST Monday-Friday and we want you to have a successful race! If you’re in desperate need of an item quickly – call us at (760) 735-3215. We can recommend a Dawn To Dusk dealer to find at the race expo, or find a way to get your product to you ASAP.

What is your backorder policy?
We work diligently to ensure our online inventory reflects what is available to ship. If you happen to catch us in the minutes between inventory updates, you will receive a notice informing you that your item has been backordered – and we’ll give you the opportunity to make any edits to your order.

Oh No – I forgot my password!
Don’t worry! Click ‘Forgot Your Password’ on the sign-in screen and a new temporary password will be sent your way.

Oh…and who is Dawn To Dusk, exactly?
For you, every ride matters. You have a personal journey of exploration to live out. Our journey is focusing on the small details, bringing you new solutions that take storage accessories to the next level. Learn more about us here.